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SaaS buying journey

02
Jun
When Founders Do Customer Support: Pain, Growth, and the Power of Distance

When Founders Do Customer Support: Pain, Growth, and the Power of Distance

When Founders Do Customer Support: Pain, Growth, and the Power of Distance Picture this, my heart’s racing as I
6 min read
25
May
Understanding the SaaS Buying Journey: Winning with Trust and Results

Understanding the SaaS Buying Journey: Winning with Trust and Results

The SaaS buying journey isn’t about flashy features—it’s about solving real problems with clarity and trust. In this piece, we share hard-earned lessons from Postly on listening to users, filtering feedback wisely, and building a product that earns loyalty through simplicity and results.
5 min read