Sign in Subscribe

product development

02
Jun
When Founders Do Customer Support: Pain, Growth, and the Power of Distance

When Founders Do Customer Support: Pain, Growth, and the Power of Distance

When Founders Do Customer Support: Pain, Growth, and the Power of Distance Picture this, my heart’s racing as I
6 min read
25
May
Building SaaS for the Buyer: Lessons in Simplicity and Value

Building SaaS for the Buyer: Lessons in Simplicity and Value

Product-market fit isn’t about piling on features—it’s about solving the right problem for the right user. In this deep dive, we explore how Postly refined its product, pricing, and strategy by building with laser focus, filtering feedback, and treating customer support as a growth engine.
5 min read