When Founders Do Customer Support: Pain, Growth, and the Power of Distance
When Founders Do Customer Support: Pain, Growth, and the Power of Distance
Picture this, my heart’s racing as I
Mastering SaaS Customer Acquisition: Proven Strategies for Growth
Customer acquisition isn't just about sign-ups—it's about guiding users to value and turning them into advocates. This article breaks down Postly’s real-world strategies: from free trials and fast onboarding to viral growth loops and smart referrals.
Building SaaS for the Buyer: Lessons in Simplicity and Value
Product-market fit isn’t about piling on features—it’s about solving the right problem for the right user. In this deep dive, we explore how Postly refined its product, pricing, and strategy by building with laser focus, filtering feedback, and treating customer support as a growth engine.
Postly Pricing Lessons
Postly’s $1 pricing experiment tested user intent, conversion, and perceived value. The results challenged our assumptions and revealed key insights into pricing psychology, user behavior, and how low-cost entry points impact long-term growth and monetization strategy.
