Paul Onu

Paul Onu

New York City
Entrepreneur. Founder & CEO of postly.ai
02
Jun
When Founders Do Customer Support: Pain, Growth, and the Power of Distance

When Founders Do Customer Support: Pain, Growth, and the Power of Distance

When Founders Do Customer Support: Pain, Growth, and the Power of Distance Picture this, my heart’s racing as I
6 min read
25
May
Scaling SaaS Success: Lessons from Postly’s Journey

Scaling SaaS Success: Lessons from Postly’s Journey

Postly's journey was filled with bold experiments, pricing missteps, and strategic breakthroughs. In this reflection, we share lessons on listening to users, refining positioning, correcting course on pricing, and focusing on what truly drives SaaS growth.
3 min read
25
May
Unlocking Buyer Psychology: The Role of Marketing in SaaS Success

Unlocking Buyer Psychology: The Role of Marketing in SaaS Success

Marketing is more than exposure—it's psychology. This article breaks down how Postly used clear positioning, AI-driven personalization, and trust-building strategies to shape how buyers think, decide, and convert with confidence.
4 min read
25
May
Retaining and Growing SaaS Users: Strategies for Long-Term Success

Retaining and Growing SaaS Users: Strategies for Long-Term Success

Keeping users is just as important as acquiring them. This article breaks down proven SaaS retention strategies—onboarding, engagement, customer success, and expansion—that drive loyalty, reduce churn, and turn users into long-term advocates.
5 min read
25
May
Mastering SaaS Customer Acquisition: Proven Strategies for Growth

Mastering SaaS Customer Acquisition: Proven Strategies for Growth

Customer acquisition isn't just about sign-ups—it's about guiding users to value and turning them into advocates. This article breaks down Postly’s real-world strategies: from free trials and fast onboarding to viral growth loops and smart referrals.
5 min read
25
May
Building SaaS for the Buyer: Lessons in Simplicity and Value

Building SaaS for the Buyer: Lessons in Simplicity and Value

Product-market fit isn’t about piling on features—it’s about solving the right problem for the right user. In this deep dive, we explore how Postly refined its product, pricing, and strategy by building with laser focus, filtering feedback, and treating customer support as a growth engine.
5 min read
25
May
Understanding the SaaS Buying Journey: Winning with Trust and Results

Understanding the SaaS Buying Journey: Winning with Trust and Results

The SaaS buying journey isn’t about flashy features—it’s about solving real problems with clarity and trust. In this piece, we share hard-earned lessons from Postly on listening to users, filtering feedback wisely, and building a product that earns loyalty through simplicity and results.
5 min read
25
May
Winning the Buyer’s Mind

Winning the Buyer’s Mind

Postly’s journey through marketing experiments reveals powerful lessons on buyer psychology, messaging clarity, and conversion-focused strategies. This piece breaks down what worked — and why — so you can apply the same principles to your own SaaS growth.
4 min read
25
May
Mastering Product Pricing

Mastering Product Pricing

Discover how to use buyer psychology to shape your product pricing and boost conversions. This guide breaks down proven strategies to help SaaS founders and marketers price with precision and confidence.
5 min read
25
May
Postly Pricing Lessons

Postly Pricing Lessons

Postly’s $1 pricing experiment tested user intent, conversion, and perceived value. The results challenged our assumptions and revealed key insights into pricing psychology, user behavior, and how low-cost entry points impact long-term growth and monetization strategy.
3 min read