When Founders Do Customer Support: Pain, Growth, and the Power of Distance
When Founders Do Customer Support: Pain, Growth, and the Power of Distance
Picture this, my heart’s racing as I
Scaling SaaS Success: Lessons from Postly’s Journey
Postly's journey was filled with bold experiments, pricing missteps, and strategic breakthroughs. In this reflection, we share lessons on listening to users, refining positioning, correcting course on pricing, and focusing on what truly drives SaaS growth.
Understanding the SaaS Buying Journey: Winning with Trust and Results
The SaaS buying journey isn’t about flashy features—it’s about solving real problems with clarity and trust. In this piece, we share hard-earned lessons from Postly on listening to users, filtering feedback wisely, and building a product that earns loyalty through simplicity and results.
