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customer success

25
May
Scaling SaaS Success: Lessons from Postly’s Journey

Scaling SaaS Success: Lessons from Postly’s Journey

Postly's journey was filled with bold experiments, pricing missteps, and strategic breakthroughs. In this reflection, we share lessons on listening to users, refining positioning, correcting course on pricing, and focusing on what truly drives SaaS growth.
3 min read
25
May
Retaining and Growing SaaS Users: Strategies for Long-Term Success

Retaining and Growing SaaS Users: Strategies for Long-Term Success

Keeping users is just as important as acquiring them. This article breaks down proven SaaS retention strategies—onboarding, engagement, customer success, and expansion—that drive loyalty, reduce churn, and turn users into long-term advocates.
5 min read